Q777Bet Privacy Policy – How We Keep Your Information Safe

1. Introduction

Welcome to Q777Bet. We are committed to building a safe, transparent, and trustworthy online gaming platform for players in Bangladesh. Protecting your privacy is one of our top priorities.

This Privacy Policy ("Policy") explains how Q777Bet collects, uses, stores, and protects your personal information. It also describes your rights over your personal data and how you can exercise them.

By using our platform or creating an account, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our services and contact us at support@q777bet.app.

We recommend reviewing this policy regularly, as Q777Bet may update it from time to time. When changes are made, we will update the "Last Updated" date at the top of the page and notify you by email for any significant changes.

2. Information We Collect

Q777Bet collects various types of information from different sources. Details are provided below:

a) Information you provide directly:

• Full name, date of birth, gender
• Email address and mobile number
• Residential address and postal code
• National ID, passport, or driving license number (for KYC verification)
• Payment details — bKash/Nagad number, bank account information
• Profile photo (optional)

b) Automatically Collected Information:

• IP Address & Device Identifiers
• Browser Type & Operating System
• Login Time & Session Data
• Gaming History & Transaction Records
• Pages visited and time spent on site (page view data)

c) Information Received from Third Parties:

• Transaction confirmations from payment processors
• Information Received from Identity Verification Services
• Data from Fraud Prevention Systems

3. Purpose of Data Collection

Q777Bet uses your information only for specific, legitimate purposes. We never collect or use more data than necessary. The primary purposes are:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To provide uninterrupted gaming, betting, deposit, and withdrawal services.
• Age & Identity Verification (KYC): To meet legal obligations for 18+ verification and anti-money laundering compliance.
• Fraud Prevention: To detect unauthorized account access and suspicious activity.
• Customer Support: To respond to your questions, complaints, and requests.
• Promotional Communications: To inform you about bonuses, offers, and new features (with your consent only).
• Service Improvement: To analyze user experience and improve the platform.
• Legal Compliance: To comply with regulatory authority directives.

4. Data Sharing Policy

However, limited information may be shared in the following specific circumstances:

• Payment Processors: To process transactions with approved payment services such as bKash, Nagad, and Rocket.
• KYC Providers: With registered third-party services for identity verification.
• Technology Partners: For server hosting and cloud services — they are not permitted to use your data independently.
• Law Enforcement: When legally required by court order or government directive.
• Fraud Prevention Network: With industry partners to combat organized fraud.

All third-party service providers are bound by our strict data privacy agreements and may only use your information for specified purposes.

5. Cookie Policy

Q777Bet uses cookies and similar tracking technologies on the website. Cookies are small text files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

6. Data Retention Period

We do not retain your data longer than necessary. Our retention policy is as follows:

• Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
• Transaction Records: 7 years (as required by financial regulations).
• KYC Documents: 5 years after verification.
• Gaming Logs: 3 years.
• Support Contact: 2 years after the issue is resolved.
• Marketing Information: Deleted immediately upon withdrawal of consent.

7. Your Rights

As a Q777Bet user, you have the following rights regarding your personal data:

To exercise any of these rights, email us at support@q777bet.app. We will respond within 30 days after verifying your identity.

8. Minor Protection

We take the following steps to protect the privacy of minors:

• Age is verified at registration, and anyone under 18 is rejected.
• If we discover that a minor's data has been collected by mistake, it will be deleted immediately.
• If a parent or guardian believes their child's data has been collected, please notify us immediately.
• The account will be closed and data deleted, and any deposited funds will be returned.

9. Security Measures

Q777Bet employs the highest technical and organizational measures to protect your data:

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Firewall & Intrusion Detection: Protection against unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security at login.
• Regular Security Audits: Regular audits conducted by independent third parties.
• Restricted Access: Only authorized personnel have access to specific data.
• Data Backup: Regular backups ensure your data is never lost.

10. Policy Updates

Q777Bet may update this privacy policy as needed. Any changes will be handled as follows:

• The "Last Updated" date at the top of the page will be revised.
• For significant changes, a notification will be sent to your registered email address.
• You will be notified at least 14 days before any changes take effect.
• Continued use of the site after any updates will be considered acceptance of the revised policy.

If you do not agree with the changes, you may request to close your account. Previous versions will be kept in our archive and can be provided upon request.

11. Contact Us

For any privacy-related questions, requests, or complaints, please reach out to our Data Protection team:

• Email: support@q777bet.app
• Subject: Subject line: "Privacy Request – [type of request]"
• Response Time: Up to 30 business days
• Help Center: Visit Our Help Center